Privacy Policy
This Privacy Policy explains how MVA TECHNOLOGIES LTD collects, uses, stores and manages personal information when you use this website or request our translation and interpretation services.
Clear information about how personal information is handled.
MVA TRANSLATION is operated by MVA TECHNOLOGIES LTD. The website provides information about professional translation and interpretation services, including written translation of documents, websites and marketing content, together with live interpretation for meetings, telephone calls, events and other agreed communication requirements.
Clients may submit a project request through the website, provide relevant project information, receive a tailored service quotation where applicable, and arrange services on a project basis. This Privacy Policy explains the types of personal information that may be collected and the purposes for which that information is handled.
Information provided when you contact us
When you submit an enquiry, request a quotation or contact MVA TRANSLATION regarding a service, we may receive information such as your name, email address, telephone number, organisation details, project requirements and information included in your message.
Where a translation or interpretation project requires reference materials, documents or other project information, those materials may also be provided for the purpose of assessing and delivering the requested service.
Purposes for processing personal information
Personal information may be used for the following business and service purposes:
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01
Enquiry Management
To receive, review and respond to enquiries submitted through the website or by direct communication.
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02
Project Assessment
To understand the language combination, service type, project scope, timing and other requirements relevant to a requested service.
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03
Service Administration
To arrange agreed translation or interpretation services and maintain appropriate project records.
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04
Business Communication
To communicate with clients about enquiries, quotations, project arrangements and service matters.
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05
Website Administration
To maintain the operation, security and performance of the website and its relevant functions.
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06
Record Management
To maintain appropriate business records for agreed services, communications and administrative purposes.
Why information may be processed
Depending on the circumstances, personal information may be processed where this is necessary to respond to an enquiry, take steps at the request of an individual before entering into an arrangement, provide an agreed service, comply with an applicable legal requirement, or support legitimate business administration where permitted by applicable data protection rules.
Service Requests
Information required to assess or arrange a requested translation or interpretation service.
Communication
Information required to respond to enquiries and maintain relevant project communication.
Administration
Information used for appropriate business records and administrative requirements.
Legal Requirements
Information retained or provided where an applicable legal requirement requires this.
How long information is retained
Personal information is retained only for as long as it is reasonably required for the purpose for which it was collected, for ongoing service administration, for appropriate business records, or where a longer period is required by an applicable legal obligation.
General enquiry information may be retained for up to 12 months after the last communication where no service arrangement follows.
Information connected with completed service projects may be retained for up to 7 years where required for business administration, accounting or applicable record-keeping obligations.
Where a project request does not proceed, relevant information may normally be retained for up to 12 months after the last meaningful communication.
Relevant website and technical records may be retained for up to 12 months where needed for security, troubleshooting, performance review or administration.
Retention periods may be shortened where information is no longer required, or extended where a specific legal, accounting or administrative requirement applies.
When information may be shared
Personal information is not provided to other organisations for unrelated purposes. Where sharing is necessary for website operation, professional administration, service delivery or legal requirements, only information relevant to the specific purpose may be provided.
Relevant technical or administrative providers may process information where required to operate website functions or support agreed business services.
Information may be provided to professional advisers where reasonably required for accounting, legal or administrative purposes.
Information may be disclosed where an applicable legal obligation requires or permits disclosure.
Relevant information may be shared within appropriate operational arrangements where this is necessary to deliver an agreed service.
How information is protected
Appropriate technical and organisational measures are used to protect personal information against unauthorised access, inappropriate use, accidental loss and unauthorised alteration. Access to information is limited according to operational requirements.
Information transmitted through website forms or electronic communication may travel through systems operated by established technology providers. Appropriate safeguards are considered when selecting and using services that process information on behalf of the business.
Cookies and technical information
The website may use essential cookies or similar technical technologies required for core website functions, security, preferences and reliable operation.
Where non-essential technologies are used, information about their purpose and the available controls will be provided in accordance with applicable requirements.
Your rights regarding personal information
Depending on the circumstances and applicable data protection requirements, you may have rights concerning personal information held about you.
Request information about personal data held about you.
Request correction of inaccurate or incomplete information.
Request deletion where the applicable requirements allow this.
Request restriction of processing in applicable circumstances.
Object to certain processing where the applicable legal conditions are met.
Request relevant information in a portable format where this right applies.
Requests relating to personal information can be made by contacting MVA TECHNOLOGIES LTD using the contact details provided below. Identity verification may be requested before information is released or changed.
Information processed outside the UK
Some website, communication, hosting, technical or administrative providers may process information in countries outside the United Kingdom.
Where personal information is transferred outside the UK, the relevant transfer requirements and appropriate safeguards will be considered in accordance with applicable data protection requirements.
Any applicable international transfer arrangement is considered according to the nature of the processing, the location involved and the safeguards available.
Appropriate use of the website
The website is intended for general business and service information. MVA TRANSLATION does not intentionally request information that is not necessary for the stated purposes of the website.
If information is submitted that is not required for an enquiry or service request, it may be handled only to the extent reasonably necessary for the relevant communication, service administration or applicable legal requirement.
Keeping this Privacy Policy current
This Privacy Policy takes effect immediately and may be reviewed and updated when website functions, services, information handling practices or applicable requirements change.
Where a material change affects how personal information is used, the updated information will be made available through an appropriate website notice or other suitable method before the new processing begins where required.
This policy remains applicable until replaced by a revised version.
Questions about your information?
If you have a question about this Privacy Policy or wish to make a request concerning personal information, you may contact MVA TECHNOLOGIES LTD using the details below.
Effective immediately. This Privacy Policy should be read together with the information provided when personal information is collected.